Contact Us

Use the form on the right to contact us.

 

Our bodies comprises curves but not one straight line. Therefore, our bags should consist of curves.

So, we asked a question: What is the perfect curve for humanity?

One of our answers is the perfect circle.

We will never be perfect. We make our bags with sewing machines. Sewing machines connect dots with straight lines, which means the circles will never be perfect circles, and these imperfect circles are a perfect fit for imperfect humanity.

Terms Of Service

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TERMS OF SERVICE

1. IN GENERAL

In these Terms of Service, "we", "us", "our", "ours", or " hamphemp" means hamphemp. Access to and use of this website and the items and services available through this website (collectively, the "Services") are subject to the following terms, conditions, and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. We reserve the right to change or update these Terms of Service at any time, at our discretion.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website. This website also contains links to other websites, which are not operated by hamphemp (the "Linked Sites"). hamphemp has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

 

2. PRIVACY POLICY

By using this website, you consent to the collection, use, and disclosure of your personal information to the extent necessary to fulfill your order and/or contact you regarding sales, updates, and/or for the general dissemination (to you) of information/news about our company and its items. We will never wittingly sell or share your personal information (name, address, contact details including phone number, email address, and/or physical address) with any outside parties other than to secure orders placed on our website or in person unless these Terms of Service are violated, whereby we reserve the right to share your personal information with the relevant law enforcement authorities.

 

3. PROHIBITIONS

You must not misuse this website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, malware, and/or logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users or us; infringe upon the rights of any other person's proprietary rights or ours; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. hamphemp will report any such breach to the relevant law enforcement authorities and disclose your personal information to them.

We are not and will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

 

4. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this website remains the property of hamphemp or its licensors and are protected by copyright laws and treaties worldwide. All such rights are reserved by hamphemp and its licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise, whether it be for profit or not.

You shall not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software or accompanying documentation supplied by hamphemp or its licensors. No license or consent is granted to you to use hamphemp marks in any way, and you agree not to use these marks or any marks which are similar without the written permission of hamphemp.

 

5. REGISTRATION

Where you register for any area of this website, the following terms and conditions apply.

You must provide us with true and accurate registration information. You must keep any user name and password allocated to you confidential, and we are entitled to assume that anyone using that user name and password is you.

hamphemp reserves the right to close accounts if you are seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupt any of our services in any way.

If you use multiple accounts for the purpose of disrupting the hamphemp website or services you may have action taken against all of your accounts.

If you sign into any area of this website or any other service that uses a single-sign on (e.g., Facebook Connect) on a public computer (e.g., at a university, public library, etc,) and do not sign out, someone else who uses that computer after you may be able to access your hamphemp account(s). We therefore advise you to ensure you log out of all services when you have finished using any computer.

Where you access the website using a mobile device (e.g., a phone or tablet) through a web browser or an app, depending on your settings you may stay signed on from that device. This means that someone else with access to your device may be able to access your hamphemp account(s). You should protect the device with a password, and if your device is lost or stolen, use remote wipe facilities (if available) to clear all personal information on your device, and change the password(s) for your hamphemp account(s).

 

6. TERMS OF SALE

By placing an order for any items on our website you are offering to purchase the items on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch/shipping times may vary according to availability and any guarantees or representations made as to delivery times are limited to the United States and subject to any delays resulting from postal delays or force majeure for which we are not and will not be responsible.

In order to contract with hamphemp, you must be at least 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. hamphemp retains the right to refuse any order made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the items.

 

7. OUR CONTRACT

When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the item(s) will not be formed until your payment has been approved and our billing agent has debited your credit or debit card.

 

8. PRICING AND AVAILABILITY

While we try and ensure that all details, descriptions, and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any item(s) which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the items, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. The issuer of your credit or debit card may charge currency conversion or other fees in relation to your order. You should check with the issuer of your credit or debit card for details of any such fees.

 

9. RETURNS AND REPLACEMENTS

We cannot accept returns or offer replacements for any item(s) purchased on our website or in person that is sold as a "sale" item. All purchases of "sale" items are final. Sale items are those that are marked as such at the time of purchase.

You may receive a replacement or refund for purchases made through our website, but all refunds and/or replacements will be decided at our discretion. To receive a refund and/or replacement, we must receive the original item back from you in its original condition. This means that the item may not be creased, folded, marked, torn, discolored, damaged, or altered in any way from its original shape, color, style, length, or condition. If you return an item to us, we must be able to sell it as new, in perfect condition, to another customer, just as it was sold to you.

If you think that there is a fault with the item(s) you have received, please let us know within 5 calendar days of receiving the item by emailing us at hamphempnyc@gmail.com. Please include the order number and as many details as possible about the problem with the item(s). We would also greatly appreciate it if you could include photos of the fault. This section applies to the return of all items, regardless of whether they are faulty or you change your mind because you want a different size, shape, color, or style.

You are responsible for the shipping costs of returning items to us. Any items returned are your responsibility until they reach us. Please ensure that you package your return to prevent any damage to the items. We cannot accept items for return that have been altered in any way, shape, or form.

Once we receive the returned item(s), we will inspect it to make sure it satisfies the aforementioned criteria for returns and/or replacements. We will then issue a credit to you for the initial purchase price you paid minus shipping costs. If we are replacing an item that you returned to us for another item that sells on our website for the same or greater price, we will pay the replacement item's shipping costs up to and including the shipping costs that you originally paid. If you purchased an item from us at a market (i.e., in person), you are responsible for all shipping costs associated with the return and/or replacement of that item.

 

10. LINKING TO THIS WEBSITE

You may link to our website (home page), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other website, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.

 

11. DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and images of third party items, services and/or locations featured on this website are in no way associated, linked, or affiliated with hamphemp and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this website are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify the items and services and is in no way an assertion that such items or services are endorsed by or connected to hamphemp.